Terms of delivery
- Delivery times
- Delivery zone
- Free delivery level
- Cost
- Geographical area
Products purchased via the Site can be delivered to the following countries: France.
It is not possible to place an order for any delivery address outside this geographical area.
4. Postage and delivery
Processing and shipping costs, which are additional to the sale price of the Product, will be notified to the Customer at the latest before the order is validated by the Customer.
Delivery times are available on the Site as indicated below. Shipping costs are calculated according to the Products chosen, the total value of the order and the delivery service chosen by the Customer.
Delivery times run from the date of confirmation of the order by NDI. If these delivery times exceed thirty days from the date of the order, the sales contract may be terminated and the Customer reimbursed.
Delivery will be made within the times indicated below. In the event of NDI's partner being out of stock, please allow 15 days for the product to be made available in addition to the delivery times below.
Shipping costs for delivery are as follows:
Home delivery :
- 9.90 for all orders under €89 incl. VAT
- Free for all orders over €89 including VAT
Delivery to a relay point :
- 6 for all orders under €89 including VAT
- Free for all orders over €89 including VAT
Average delivery times for items available in stock are 3 to 7 working days for home delivery in mainland France. The carrier will inform the Customer of the delivery date or time by email once the order has been placed.
In exceptional cases, and in order to ensure optimal delivery of orders, NDI reserves the right to use another traditional logistics service provider. The Customer will then be informed by e-mail in order to arrange a delivery date. No additional costs will be invoiced.
With the exception of deliveries to relay points, deliveries are made to the address indicated by the Customer, who remains solely responsible for any failure to deliver due to an incorrect address or insufficient information on the order.
When taking possession of the Products, the Customer must check the condition of the packaging and the Products to ensure that they are in good condition.
It is the Customer's responsibility to make any reservations or complaints they consider necessary, or even to refuse the parcel if it is clearly damaged on delivery.